Customers can choose to use a VoIP “softphone” instead of a piece of hardware. Softphones, software-based tools, enable customers to make and take calls using your service. They offer a range of appealing features and customizable functions. Many service providers ask: “What kind of softphones do I need for my VoIP business?”
Service providers offer three types of popular VoIP phones:
Your users can download the App Stores softphone apps to their tablet or smartphone. The app has a keypad and address book. It also includes commonly used calling features such as call forwarding, call recording, and call waiting. In addition, the app will notify the user by using customizable ring-tones when inbound calls arrive. To conserve battery life, our TeliGlobe Mobile Softphone solution uses push notifications for inbound calls to save battery.
Desktop Softphones allow users to download software to their laptops or desktops. As with any other application, the softphone places an icon on its desktop. Your user does not need a browser. However, they require a microphone, speakers, and broadband internet access to use their VoIP service. VoIP calling is possible with the Desktop Softphone solution for 240 area codes.
Web-based softphones can be used to enable VoIP calling via what is called Web Real-Time Communications or WebRTC. To use your WebRTC-compatible browsers, such as Chrome or other browsers, your user must open a URL. WebRTC for the 240 area code does not require software installation and can be used inbound or outbound.
You can brand all 240 area code softphones with your logo, company name, and clickable URL. You can choose your language and conduct business in as many currencies as possible. It is possible to offer both prepaid and postpaid calling. You can also add messages to your service.
Softphones can either be used independently or as part of a 240-area code solution such as an extension for a HostedPBX. Your resellers and you can set your prices, offer subscription plans, and accept payments online via PayPal and credit cards. Our solutions include integrated billing, customer management, brandable portals, and many other features. In addition, you can create your VoIP Termination providers and DID providers.
What can softphones do for your VoIP business? Get in touch with us today.
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